PRIVACY POLICY
At E. Gluck Corporation (the "Company," “E. Gluck,” "us," "we," or "our"), we recognize that many visitors to our site are concerned about how we treat any information that they may provide to us. Since we respect the privacy of our customers, we have established this Privacy Policy. We are providing you with this policy statement to inform you of the kinds of information we may gather during your visit to the E. Gluck site (the "Site"), why we gather customer information, what we use the information for, under what circumstances we may disclose such information, and how you can instruct us to limit the use of that information. We may update our Privacy Policy from time to time, so you should review it periodically.
Note: You must be 18 years old or older to register as a customer of E. Gluck.
If you have any questions please e-mail our Customer Service Team at customerservice@egluck.com or call toll free at 1-800-937-0050 and ask to be connected with the international department. Our offices are open from 9am to 5pm Eastern Time, Monday through Friday.
What Information We Gather
We automatically track and collect the following information when you visit our Site: (i) your Internet Protocol ("IP") address ("Traffic Data"). Traffic Data is helpful for marketing purposes and for improving your experience on the Site.
In order for you to register your products via the Site, we require you to provide us with information that personally identifies you. We receive and store any information you enter anywhere on the Site. For example, we may ask you to complete a registration form that asks for contact information (such as name, address, telephone number, and e-mail address). This information is collectively referred to as "Personal Information." If you communicate with us by e-mail, or otherwise complete online forms, any information provided in such communication may be collected as Personal Information.
You may choose not to provide us with optional information, but then you might not be able to take full advantage of many of the features on the Company's Site.
Additionally, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page you request.
How We Use the Information We Gather
We may use your Personal Information for such purposes as responding to your requests, improving our services, communicating with you, and informing you of special offers and discounts. Personal Information and/or Traffic Data may be used for trend analysis, pattern detection, and site administration. In addition, E. Gluck may collect Internet Protocol ("IP") addresses for the purposes of system administration.
We may combine Personal Information with Traffic Data in order to provide you with a better experience and to improve the quality of our Site.
When you send email or other communications to E. Gluck, we may retain those communications in order to process your inquiries, respond to your requests and improve our Site.
From time to time, we may also use your Personal Information to contact you about new products, pricing or other information related to our business. We may also share your Personal Information as described below. Except as provided herein, we will not release your Personal Information to a third party unless you have granted us permission to do so.
How We Use "Cookies"
A "cookie" is a piece of data stored on your hard drive containing information about you. E. Gluck, like many other companies, uses cookies to collect information.
Cookies can also enable us to learn your interests and enhance your experience on our Site. Cookies also help E. Gluck to see which areas are popular and which are not popular and allow E. Gluck to make improvements and updates to the Site based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.
We do not store any Personal Information or financial information about you using cookies.
Most Web browsers automatically accept cookies, but allow you to instruct your browser to prevent the use of cookies (The “Help” portion of the toolbar on most Web browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether). If you disable this feature, you may still use our Site, but certain aspects of the experience with E. Gluck may be impacted.
Sharing of Personal Information
We work closely with third parties to bring you our services. In that regard, we may share information when another company is involved so that company can perform its functions. Examples include sending postal mail and e-mail. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Additional Communications
We may direct additional communications, including e-mail, to registered customers that we deem may be of interest to them. To be removed from future E. Gluck e-mail campaigns ("opt out" request) you can notify us at privacy@egluck.com.
Links to Other Sites
Our Site may contain links to other Web sites. We try to make sure that these links are to other, helpful web sites, but you should be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties' privacy policies, not ours. While we support the protection of privacy on the Internet, we are not responsible for the actions and privacy policies of third parties and other Web sites. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site. This Privacy Policy applies solely to information collected by the Company on this Site.
Your Security
While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our online products or services, and you do so at your own risk.
Lost or Stolen Information
You must promptly notify us if your user name or password is lost, stolen, or used without permission. In such an event, we will note that you have canceled your user name or password in our system and will update our records accordingly.
How to Limit the Use of your Information
We give users the opportunity to "opt out" of having their Personal Information used for purposes not directly related to warranty service at the point where we ask for the information. If you prefer to "opt out" and not have us send you material we think may be of interest to you, such as product information, product samples, and promotional mailings/e-mails from us and sites and companies we own, then you can notify us in one of the following two ways:
1. Writing us at:
E. Gluck Corp.
Attn: International Department
29-10 Thomson Ave.
Long Island City, NY 11101
or
2. E-mailing us at privacy@egluck.com (please include your mailing address).
Your instructions to limit the use of your information will be processed as soon as reasonably practicable.
Corrections
If any of your Personal Information changes, or if you no longer desire our service, we will correct, update, or remove that personal data provided to us. This can be done by sending an e-mail with your new information to generalinfo@egluck.com
Your Consent and Changes to This Policy
By using our Site, you consent to the collection and use of information by us in accordance with the terms of this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on our Site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. By continuing to use this Site after notice is given, you will have consented to our use of your information in this different manner. If at any time you would like notice of changes to the Privacy Policy, e-mail us at privacy@egluck.com from the e-mail address to which you would like the notice sent.
Disclosure Required by Law
We may disclose Personal Information when required by law or when we believe in good faith that such action is necessary in order to conform to the edicts of the law or comply with a court order or legal process served upon E. Gluck or any of its officers or principals. We further reserve the right to disclose such information when E. Gluck reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating E. Gluck's Terms of Use or may be causing injury to or interference with E. Gluck 's rights or property, registered customers or potential customers of E. Gluck, or anyone else that could be harmed by such activities.
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